Frequently Asked Questions
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@lozostas.com
If I were to place an order, from where would it be shipped?
Our facilities and warehouses are located in the United States, from where we ship all over the globe. When ordering from many manufacturers that each have their own unique areas of expertise, you may find that your various purchases arrive in separate packages.
How long till I get my purchase?
The standard delivery time is 8-12 business days. Shipping times might range from very quick to quite long, depending on the demand for the item and the origin country.
In the event that I request a tracking number, how long will it be until I get the actual package?
Two to four business days is the average timeframe for completion.
To what address should I send my payment?
If A is right, no one will do what you say.
Do you really provide totally free shipping choices?
A. No, shipping fees are only covered for domestic orders above $9.99 and only if the total price of the products bought is at least $4.99.
Please let me know the address of your business.
Our headquarters and distribution centers are located in the USA.
Please let me know what currency my bill will be in when it arrives.
All transactions must be conducted in U.S. Dollars (USD). Your shopping cart total may be shown in a number of different currencies, but you’ll be charged in USD at the current exchange rate.
When I make a purchase, would you provide me a confirmation number?
Each purchase made by a client will be assigned a unique order number.
Please get in touch if you haven’t heard from us within 24 hours.
How can I get in contact with someone if there’s an issue with my order?
Your questions may be sent to info@lozostas.com.
The procedure for making a payment seems unclear to me.
PayPal, Visa, Mastercard, Discover, and American Express are all accepted methods of payment.
Is it possible to make a secure purchase on this website?
Of course! While making a purchase from our site, you can be certain that your information will be safeguarded.
There is widespread concern that individuals’ private information, including email addresses, may be distributed to other parties.
Ans. We never share any information that might identify who our customers are. Our sole email communications with customers will be in response to any follow-up questions and announcements of upcoming discounts.
Do consumers bear the cost of customs fees?
Nevertheless, depending on the jurisdiction and the weight of the cargo, customs fees may be applied to certain international orders.